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| Improving Care and Increasing
Quality |
The Caring Model™ improves quality
of care and increases satisfaction among patients, families,
employees and physicians. An important factor in measuring the
quality of patient care, satisfaction also improves loyalty
to an organization and builds it’s financial success.
The Caring
Model™: A Practical Application to Improve Patient Satisfaction
explores the effect implementation of The Caring Model had on
a 49 bed hospital.
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here
to download Adobe Reader. |
| Implementation |
The Caring Model™ may be implemented
as an organizational or departmental initiative. Opportunities
to improve service, satisfaction with care and outcomes at all
levels of the organization are identified, prioritized, and
moved to resolution.
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| Facilitator Program
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Facilitator Program is recommended for
anyone interested in bringing The Caring Model™ philosophy
and principles into their health care setting. Each participant
will learn the model, practice teaching its methodologies, and
will leave with the ability to put the framework into action
at their organizations.
The Caring Model™ framework has been successfully used
to improve patient satisfaction. In addition, it is a research
model which can be used by those seeking Magnet certification.
The next The Caring Model™ Facilitator Program will be:
- October 14-16, 2008
watch this space for more information
To register for The Caring Model™ Facilitator Program, download a registration form or
call 800.728.7766.
The Caring Model Registration Form
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What attendees say about The
Caring Model™
"The Caring Model™ is not just about patient care, it's
all about how we care for each other and how we care for families,
too."
“Our patients are more likely to recommend us to
others when our words match our actions.”
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| Outcomes |
Identification of environmental forces driving a renewed emphasis
on caring.
Correlation of the model with organizational mission, vision,
values and strategic plan.
Clarification of leadership's role in implementation and maintenance
of The Caring Model™.
Development of an action plan integrating the model into interdisciplinary
practice, customer service and performance improvement initiatives.
Identification of critical junctures for improving care and service.
Creation of an infrastructure to support The Caring Model™
initiative
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Review of the current satisfaction data with recommendations
for specific outcome indicators.
Increased patient and staff loyalty.
*The Caring Model™ is a trademark and service mark of Sharon
K. Dingman used under license by CHCM
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| Continuing Education |
Creative Health Care Management, Inc. is an approved provider of continuing nursing education by the Wisconsin Nurses Association Continuing Education Approval Program Committee, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.
This program is eligible for 18.25 contact hours. To receive
contact hours, the participant must attend the entire session
and complete program evaluation. |
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