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Relationship-Based Care: A Model for Transforming
Care
This National Bestseller is the result of Creative Health Care Management's
25 years experience in health care, this book
provides health care leaders with basic concepts
for transforming their care delivery system
into one that is patient and family centered
and built on the power of relationships.
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out more.
Relationship Based Care Field Guide: Visions, Strategies, Tools and Exemplars for Transforming Practice
This follow up title to the award winning Relationship-Based Care: A Model for Transforming Practice shows readers how Relationship-Based Care transforms the culture of care delivery. Written as a field guide, this book will inspire those who are working on the critical relationships that deliver superior care. The Relationship-Based Care Field Guide gives readers a sense of what it’s like to be part of an organization that never stops evolving.
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out more.
I2E2: Leading Lasting Change
Jayne Felgen shares her in-depth and elegantly simple formula for inspiring and leading real change at all levels of any organization. Using a real-life case study of the Beth Israel Deaconess Medical Center merger in the late 1990s, she illustrates how this intuitive model makes even the most complex change processes manageable and sustained.
This is a new way of thinking about change. Leaders learn to visualize the whole change process, from shared vision to detailed changes in infrastructure. This is essential reading for organizations pursuing excellence initiatives such as Malcolm Baldrige and Magnet Recognition™.
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out more.
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