Areas of Expertise
Shirley recently joined Creative Health Care Management as a consultant
and is currently the project director for a collaboration
of hospitals in the New York City area. She facilitates Leadership
at the Point of Care, a course designed to help nurses acquire
the knowledge and skills to provide clinical leadership that
is positive and healing for patients, colleagues and the environment
of care as a whole. In addition, she has extensive expertise
in professional practice implementation.
Shirley has more than 35 years of experience in a variety
of health care settings and organizations. She is experienced
in role and process redesign, model of care delivery systems,
collaborative practice, cultural change and teamwork. Working
with executive teams, medical staff, boards of directors,
middle managers and front line staff, Shirley has led many
healthcare organizations through a variety of transformational
projects. Shirley is certified as a CQI/TQM and LEAN teams facilitator and
a legal nurse consultant. She also holds a certification in
Epidemiology from the Center for Disease Control.
Since beginning her professional career, Shirley has held
staff, leadership, consultant, educator, facilitator and research
roles. Her leadership roles have included CNO, Director and
House Supervisor. At Penn State University (Middletown, PA),
where she earned her Masters Degree in Education, Shirley
studied Health Educational and Health Administration. Shirley
earned her BS in Education-Public School Nursing at Millersville
University in Millersville, PA.
Shirley is on the Board of Directors of the Nightingale Awards
of Pennsylvania as well as being their Program Chair. She also is
active in several other professional organizations.
Selected Presentations/Publications:
- Driven to the Brink - White Paper 2004
- Leadership IQ - Training Course for Executives and Managers 1994-2004
- How to Redesign a Role - White Paper 2001
- IHI Conference - The Role of Nursing Leadership in Changing
Care Delivery Systems 1999
- Going Beyond the FTE-Presentation of Work Redesign for Nurse
Leaders-Pennsylvania Ohio Region 1998
- Development of a Stress Management Program for Hospital Administrators
1990
E-mail Shirley
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