Colleen Person

Areas of Expertise

Throughout her career, Colleen has been motivated by a passion and commitment to individualized patient care and the professional practice needed to achieve it. Whether in health care organizations as a nurse, manager, case manager or consultant, or in business as a consultant and executive leader, this passion for practice has served as her inspiration for over forty years.

Colleen's expert project management skills, coupled with more than 40 years of experience in the health care field, give her insight into helping organizations and groups assess their circumstances and develop strategies to move forward. Colleen draws on this expertise to facilitate groups, helping participants connect with their values, creativity and compassion. CHCM's Re-Igniting the Spirit of Caring program is a favorite of hers because it directly impacts caregivers, colleagues and their patients.

Colleen received her BSN from South Dakota State University and her Masters of Management and Administration from Metropolitan State University in Minneapolis, Minnesota, with a focus on Organizational Development. She is currently adjunct faculty at the University of Minnesota School of Nursing.

Areas of Focus:

• Re-Igniting the Spirit of Caring
• Relationship-Based Care
• Leading an Empowered Organization
• Creatively inspiring leaders and caregivers

Publications:

• "Nursing Patient Expectations," HealthLeaders, March 2005.
• Patient care delivery, In M. Koloroutis (Ed), Relationship-Based Care: A Model for Transforming Practice (pp. 159 - 182). 2004. Minneapolis, MN: Creative Health Care Management.
• "Creating and enhancing healthy work environments," CHCM News, Vol.6, #2, 2002.
• "Individual and Interdisciplinary Creativity--through Intention," CHCM News, Vol. 4, #1, 2000.
• "The Making of a Supermodel," Nursing Management October 2000, pp. 33-36.
• "Care Delivery: Who is in the Middle of the Circle?" CHCM News, Vol. 5, #1, 1998.
• "Delegation: Risk Management Implications for Nurses," Creative Nursing, No. l, 1997.
• "The Primary Nurse and the Case Manager in Managed Care," Creative Nursing, No. 3, 1996.
• "The Continuum of Care," Surgical Services Management, Vol. 2, No. 11, November 1996.

• San Joachim Valley Nursing Leadership Conference, Fresno, CA, November 12, 2010
  "Relationship-Based Care: Back to the Future"
• Massachusetts General Hospital, Boston, MA , October 27, 2010
  "Caring Relationships: The Essence of Professional Practice"
• Oakland University Envision Conference, Rochester, MI, September 24, 2010
  "Relationship-Based Care: Celebrating Caring Relationships"
• The University of Texas Health Science Center School of Nursing, June 10, 2008 and July 13 & 14, 2010
  "Appreciative Inquiry Methodology in Practice"
• Billings Clinic, Billings, Montana, May 10, 2010
  "Igniting the Spirit of Caring"
• VHA MidAmerica , September 25, 2009
  "The Caring Leader Workshop"
• VHA TV Program: The 2007 Nursing Leadership Excellence Series, September 11, 2007
  "Appreciative Inquiry: Asking Powerful Questions"
• Blessing Hospital, Quincy, IL, May 10, 2007
  "Celebrating Caring Relationships"
• Fletcher Allen Health Care, Burlington, Vermont, March 29, 2007
  "Passion in Practice: Relationship-Based Care"
• Arizona Nurses Association, October 6, 2006
  "Relationship-Based Care"
• The James Comprehensive Cancer Center, The Ohio State University, Columbus, OH, May 26, 2005
  "Celebrating Caring Relationships"
• Kootenai Medical Center, Coeur d'Alene, ID, April 13, 2005
  "Celebrating Caring Relationships"
• Sages, University of Minnesota and Creative Health Care Management, October 2004
  "Appreciative Inquiry"
• Memorial Hospital, Colorado Springs, CO, October 7 and 8, 2004
  Workshop "The Caring Leader"
• Summit of Sages – “Celebrating the Sage Within”, Oct 9-12, 2004 St Paul MN
  "Insights and Innovations: An Appreciative Inquiry into Stories of Success."
• American Nurses Association, June 27-30, 2004 Minneapolis, MN
  Poster Presentation: “Appreciative Inquiry: An Affirmative Process in Enhancing a Healthy Work Environment.”
• International Association of Human Caring: June 3-5, 2004 Montreal Canada
  " Relationships: Measuring the Impact"
• American Organization of Nurse Executives, April 17 - 21, 2004, Phoenix, AZ
  Poster Presentation: "Kindness Connects: A Journey and Measurement of Intentional Caring Relationships" (with Shirley Heintz and John Nelson)
• American Organization of Nurse Executives Diversity Workshop, October 4, 2003, Washington, DC
  “Celebrating Diversity at Providence Hospital: Living the Mission of Joy, Care and Respect”
• National Council of Nurse Administrators, July 17, 2003, Albuquerque, MN
  “The Appreciative Inquiry Process”
• Wisconsin Association of Homes & Services for the Aging, May 9, 2003, Milwaukee, WI
  “Truly Great Staffing”
• Minnesota Organization of Nurse Leaders, September 27, 2001, Brainerd, MN,
  “Healing the Healers: Reigniting the Spirit of Caring
• ICN 22nd Quadrennial Congress, June 14, 2001, Copenhagen, Denmark
  “The Reflective Practice Cycle: A Tool for Performance Improvement
• American Organization of Nurse Executives, March 15, 2001, Long Beach, CA
  “A Multidimensional Strategy for Nurse Renewal and Retention”

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