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Areas of Expertise
As a co-creator, author, and editor of the Relationship-Based Care series of books and seminars,
Mary helps health care organizations create a framework for delivering world-class care with
strong underlying values and principles, and then works with them to implement that framework.
Mary is known as an innovator, creator, and gifted facilitator. She enjoys inspiring people to
recognize their unique gifts and the sacred trust inherent in the work of caring. She achieves
results by identifying and using existing strengths and capacities of individuals and groups. One
of Mary's most far-reaching programs, Re-Igniting the Spirit of Caring, helps members of the
health care team transform their workplaces into cultures where responsibility prevails,
relationships thrive, appreciation is openly expressed and caring and healing are the foundations
of each working day.
Her approach blends the practicalities of care delivery with ethical necessities. This compelled her
most recent work, Therapeutic Relationships and the Healing Way, a program she co-created with
psychologist Michael Trout. This program emphasizes the importance of establishing a
therapeutic connection with each person needing care as a fundamental condition for healing. It
also asserts the importance of being conscious of and understanding one's own emotional
responses as a prerequisite to being present with another person.
Mary lives the kind of leadership and relationships that she teaches, and she has a unique ability
to explain the work of caring for others with language that clarifies and deepens meaning. She's
worked extensively with leadership teams for a wide range of programs, including Leadership at
the Point of Care, Leading an Empowered Organization, and the Relationship-Based Care Leader
Practicum. Mary provides coaching built on the tenets of transformational leadership to all levels
of leaders.
Mary's career spans more than 35 years and includes experience as a staff nurse in oncology and
labor and delivery, clinical manager, administrator for a patient care division. She served as cochair
of an ethics committee in a large tertiary center for ten years. She has her BSN from Mary-
Hardin Baylor University in Temple, Texas and earned an MS in nursing administration from the
University of Minnesota. She currently lives in Champaign/Urbana, Illinois.
Areas of Focus:
- Transformational leadership
- Caring as an art, science and ethic
- Leadership development; individual and team coaching
- Professional practice
- Relationship-Based Care design and implementation
Publications:
E-mail Mary Koloroutis
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